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Lake Simcoe Region Conservation Authority

Skip Navigation LinksLake Simcoe Region Conservation Authority > Job Advertisement: Environmental Regulations Customer Service Analyst

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Environmental Regulations Customer Service Analyst

11 Month Contract

Newmarket, Ontario

Annual Salary: $70,333.26 to $82,277.70

Reporting to the Director, Regulations your general responsibilities will include providing excellent client service to all members of the public, member municipalities and other government agencies in all matters pertaining to the review of applications circulated under regulations passed under Section 28 of the Conservation Authorities Act.

What you offer

  • A post-secondary education in Environmental Sciences, Geography or other related fields and minimum three years' experience required.
  • A working knowledge of Section 28 of the Conservation Authorities Act and Ontario Regulation 179/06 and other environmental legislation, planning statements and technical guidelines.
  • Knowledge and experience in evaluation of construction plans and technical reports such as Environmental Impact Statements and can relate them to development applications.
  • Experience with Conservation Authorities, Municipalities or Government Agencies, an asset.
  • Strong interpersonal, communication and written abilities are required.
  • Applicants must have a strong background and related job experience with the Microsoft Office software suite and use of digital mapping software.
  • As this position works in a fast-paced team environment, team building skills and the ability to deal with change are essential.
  • A valid G class driver's license.

What you will do

  • Provide advice to the public regarding the Conservation Authority's mandate, regulations, permits, development policies and environmentally significant areas.
  • Respond to all general regulations inquiries that come in through the customer service counter, email or phone.
  • Keep detailed records of all communications in the SharePoint site.
  • Respond to lawyers' inquiries regarding properties and regulated features.
  • Issue permits in accordance with the regulations passed under Section 28 of the Conservation Authorities Act as required.
  • Conduct site inspections as required and investigate and negotiate a resolution related to permits issued by the Conservation Authority as required.
  • Assist in the Authority's Flood Warning and Forecasting System as required.​
  • Consult with land use planning agencies regarding LSRCA policies and procedures on various regulation issues.
  • Perform other related duties as directed by the Director, Regulations.

Start Date

March 2021

Hours of work

35-hour work week, Monday to Friday, 8:30am – 4:30pm

Please forward a single pdf document that includes a résumé and covering letter to the Authority's Human Resources, referencing Competition #19-2020, by 4:00 pm on January 22, 2021 to careers@LSRCA.on.ca.

The Authority is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Authority will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If you are contacted regarding this competition and you require disability related accommodations, please inform Human Resources.

All personal information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act. We thank all applicants for their interest in the Authority; however, only those candidates selected for an interview will be contacted.